MLM Secrets – How Bad Do You Value Your Customers?
MLM Secrets – How Bad Do You Value Your Customers?
It is a fact of business that the existing customer generates around 10 to 20 times more revenue, when acquiring the same amount of work, as a new customer. Consider the cost involved in finding acquiring new customers as well as the potential profits involved with a life time customer. Just for example, Lexus values their lifetime customers at 600,000 dollars. So how should this affect your business? You need to learn and practice customer retention techniques.
One of the first techniques I would apply for customer retention is incentive packages. How many times in the real world do you see ‘buy two get one free’ deals? These methods work, incorporate them into your internet or MLM business as marketing techniques to existing databases. You may send out a promotional e-mail campaign advertising the launch of your new product. Everyone who purchases your new product may purchase an existing product for half price. Cross promotional incentives work as well. You may be marketing a physical world product and offer an informational product for free that can be of use with the product your selling.
Another technique that can be used quite effectively is launching products in line with important dates and special events. Look at Christmas, Valentines Day, Easter, and just about every major holiday that is taken advantage of by some major company controlling one or another niche. I know, I probably shouldn’t have to tell you that one but sometimes it helps to hear it over just seeing it to remember to start practicing it. Just think, what emotion would drive someone to desire your product, what holiday inspires that emotion? You may want to wait a month for the launch a product or promotional campaign to be in line with this specific date.
Other basics that can make all the difference include; monitoring the competition and monitoring your clients. Both can be vitally important. You want to stay ahead of your competition and more so you want to stay ahead of your clients. Use imagination and innovation to brainstorm what your current clients may want next. Tailor your work to their needs over yours and your needs will be met with more ease.
Of course there are some more complex methods and systems designed to meet customer needs and keep them coming back. But these are the basics and the foundation for any customer retention program and must be implemented and used correctly before other techniques will be of much help.
Jonathan Budd Is An Expert Internet Marketer Who Shows Network Marketers How To Use Cutting Edge Technology To PROFIT To No End In Their Businesses At: http://www.OnlineMLMSecrets.com
